INTRODUCTION TO OUR PRIVACY POLICY

CTMUK stands for Complete Taxi Management UK
The privacy policy explains how we use any personal information we collect about you or your organisation when you visit our website or make contact with us via email.
We will be clear and transparent as possible with you on the personal data we collect and how it will be processed.
For as long as we maintain records of your personal data, we will keep it up to date and protect it with the appropriate safety measures.
INFORMATION COLLECTED THROUGH THE WEBSITE.
We collect information about you when you:
When you contact us or request details about our service.
Website usage information is called using cookies.
We only collect information to process and manage requests.
FORMS
When you submit a support or general inquiry , we collect your first name,last name and your email address so that we can correspond with you.
Our Web host is GDPR certified and compliant,so you can rest assured ,your information is safe.

COOKIES
Cookies are text files on your computer to collect standard internet log information and visitor behaviour information.This information is used to track visitor use
of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies .

DIRECT MARKETING
We will only contact you, if is to do we the Taxi journey that you have booked, you will not be contacted for for any other purpose.

UPDATES TO OUR PRIVACY POLICY.
we keep our privacy policy under regular review.We will place updates on our web page . This privacy policy was last updated on 07/03/2019

HOW TO CONTACT US
Please contact us if you have any questions about our privacy policy at contactus@ctmukltd.co.uk

CTMUK PRIVACY POLICY-FURTHER DETAILS
Information collected through the website-further details.
our website is : www.birminghamairportcabs.co.uk

Full Name
Email
contact number

Card details are held by the processing company which is WORLDPAY – -Ctmuk have no access to any of the cards that are processed

OUR LAWFUL BASES FOR PROCESSING PERSONAL INFORMATION.
All personal data that we process is:
For the purpose of providing you with our Taxi service or answering your questions.

DATA RETENTION
We use third part processors to collect card payments from our website , the company used is WORLDPAY  ,they are compliant with the general data protection regulations and
you can view their website for further details @ www.worldpay.com.
Once your journey is complete we will remove all your information from our systems.

COMPLAINTS
If you have any complaints about our processing,please contact us directly . you can also lodge a complaint with the Information Commissioners Office.